Print

Print


Ray -

 Is it an official apple battery or after market 3rd party battery.  A couple of years ago we ordered 10 after-market batteries and 9 out of the 10 exhibited this behavior.  We end up shipping them all back.

Bryant
On Apr 11, 2012, at 8:26 AM, Raymond Ballou wrote:

> Dear All
> 
> I have a student who brought in a macbook that has a new battery that isnt 
> being recognized or charged.
> 
> The charge indicator lights on the batt are blank.
> 
> suggestions?
> 
> I have tried reseating and resetting the battery (shut off, pull ac, take batt 
> out, hold power button for 5s, reinsert)
> 
> but to no avail
> 
> 
> R