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thanks all
R

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> Is it an official apple battery or after market 3rd party battery.
Apple
 
>Will the lap top work with another battery? if so the student got a lemon.
don't have one to swap with, maybe another student does

>Does the computer power up when plugged in?
yep
 
>There is a battery update available that may be of some use
its on ver1.3
 
>Reset the PRAM (hold CMD+OPTION+P+R immediately after powering on the laptop
no dice