I have been unable to locate this article among the usual suspects and I am wondering if someone might have access to it.

Balanced Scorecard Report Article
Best Practices for Best Practice Sharing
by Patricia R. Bush<>
Source: Harvard Business Publishing Newsletters
3 pages.  Publication date: Jan 16, 2009. Prod. #: B0901C-PDF-ENG

Thank you in advance.


Richard Barry, MSLS, AHIP
Librarian / Archivist / Records Manager
American Nurses Association
8515 Georgia Avenue
Suite 400
Silver Spring, MD 20910
Fax:  301-628-5008
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