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I have had many problems with Core Logic also, I called customer service and ended up talking with Mike McFadden at 508-754-1289 and he has been great, he is Vermont's contact and he is out of Mass. Call him and tell him the problems. Donna Glover Town Clerk From: Vermont Municipal Government Discussion Network [mailto:[log in to unmask]] On Behalf Of Anita Bean Sent: Friday, August 03, 2012 2:26 PM To: [log in to unmask] Subject: Re: core logic Beause they have nothing better to do with their time. On Fri, Aug 3, 2012 at 9:21 AM, Jennifer Peterson <[log in to unmask]> wrote: Why, after sending Core Logic our entire tax file, do they continue to send faxes requesting information on specific tax payers? Why can't they just look at the file? Jennifer Peterson Town Clerk/Treasurer Town of Waitsfield Nine Bridge Street Waitsfield, VT 05673 802-496-2218 [log in to unmask] -- Anita Bean, Town Clerk Town of Townshend P.O. Box 223 Townshend, VT 05353 802-365-7300 - Xt. 101