My issue with the VHC is that I have to provide my personal information to get the ball rolling. I think the account should be in the name of the town with the town’s FID# & town information with me as the contact. Instead, they want my personal info, ie: dob & my ss#. When I called VHC stating I was not comfortable with it, I was told that’s the way it is & they have no plans to change it.
This morning I decided to bite the bullet & proceed, against my conscience, & a screen pops up with identity questions concerning my personal car loan & a former (incorrect) address.
It’s none of their business. I’m not eligible for the insurance, I won’t benefit from it, why should my “personal” information be out there.
At this point, the town acct has not been set up. Is it just me?
Is anyone else having any luck signing your town into the website? I can't fathom how many hours are being wasted across the state on this process. I've made 3 calls to tech support over the last two days for three different errors and the answer has been "try again later" - there is no such thing as technical support. I will try again tomorrow.
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Marshfield Town Clerk
122 School Street, Room 1
Marshfield, VT 05658
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