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I noticed that.  When I ran the nslookup command with Google's DNS server addresses, 8.8.8.8 and 8.8.4.4, I got a different address range than when I ran it with Level3's DNS servers, 4.2.2.2 and 4.2.2.1. Unfortunately the CFS Exclusion list uses IP addresses rather than Domain Names.

John Peters
Director of Technology
North Country Supervisory Union
121 Duchess Ave Suite A
Newport, VT 0585-5517
802.334.5847 ext 2018
[log in to unmask]<mailto:[log in to unmask]>

"Technology is not a panacea"  Law #10 Microsoft's 10 Immutable Laws of Security

From: School Information Technology Discussion [mailto:[log in to unmask]] On Behalf Of Keith Puffer
Sent: Wednesday, October 23, 2013 9:22 AM
To: [log in to unmask]
Subject: Re: Google Apps Connectivity

John,

Perhaps.  Google shifts servers/IP schemes ever so often...also look at the content filter as a whitelist range if possible?  Just guessing really...

Keith

On Wed, Oct 23, 2013 at 9:17 AM, John Peters <[log in to unmask]<mailto:[log in to unmask]>> wrote:
Thank you for your replies.  I took all of your comments under advisement and performed the following actions.  I ran "nslookup -debug drive.google.com<http://drive.google.com> 8.8.8.8" and took the results to add a CFS exclusion list in our SonicWall on the IP address range returned.

Are these actions sufficient?  Are there any other corrective actions I should consider?

Thanks

John Peters
Director of Technology
North Country Supervisory Union
121 Duchess Ave Suite A
Newport, VT 0585-5517
802.334.5847 ext 2018<tel:802.334.5847%20ext%202018>
[log in to unmask]<mailto:[log in to unmask]>

"Technology is not a panacea"  Law #10 Microsoft's 10 Immutable Laws of Security

From: School Information Technology Discussion [mailto:[log in to unmask]<mailto:[log in to unmask]>] On Behalf Of John Peters
Sent: Wednesday, October 23, 2013 7:39 AM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Google Apps Connectivity

We are having a problem maintaining connectivity with Google Apps at several of our schools.  Students will connect and then the connection times out with students getting a "trying to connect" error message.  This is not a problem every time in that it has been sporadic over a period of time and it is disruptive.  Yesterday we experienced issues in three schools.   I have read the Google Apps Best Practices Networking Guide and I believe we are doing everything they recommend.  Has anyone else been experiencing this issue? If so, what corrective actions did you take?

Thank you,

John Peters
Director of Technology
North Country Supervisory Union
121 Duchess Ave Suite A
Newport, VT 0585-5517
802.334.5847 ext 2018<tel:802.334.5847%20ext%202018>
[log in to unmask]<mailto:[log in to unmask]>

"Technology is not a panacea"  Law #10 Microsoft's 10 Immutable Laws of Security




--
Keith Puffer
Technology Coordinator
Washington West Supervisory Union
340 Mad River Park, Suite 7
Waitsfield, VT 05673
802-496-5486
Fax: 802-496-6515