I don’t know why the current situation exists, and I don’t mean to offend anyone involved in the support of this process, but…
I’m going on a business trip in a couple weeks, and I’ve requested a cash advance. In order to complete this request, my supervisor needs to approve this request. I have received an email with a PDF attachment that I need to print out, get my supervisor to sign, then scan that into a PDF and email it back.
Why is the current process not using our $38M ERP system? It’s been a while since I went through this process, but I seem to recall using PeopleSoft to make this kind of request in the past.
Somehow, this feels dirtier to me than if we were really using the paper. I’m having to print something out just to turn around and discard it? This is so wasteful of both time, energy, and resources.
How much does a business workflow cost that depends on every business unit having to print/sign/scan send all financial documents? Please, somebody tell me that there’s a plan to change this.
And what does printing/scanning ensure? It’s much easier for me to forge my supervisor’s signature on a paper document than it would be to fake an electronic approval, either by an email message or a PeopleSoft transaction (i.e., click “approve”). And there are audit trails for those options.
Is it just me or is this business process really as absurd as it seems?