Print

Print


Hi Alison,
Can you provide more information about these reports to me off-list?

This is the first that I believe we are hearing of problems.

--
Greg Kuchyt
Systems Architecture & Administration
Enterprise Technology Services

On 9/11/14, 10:35 , Alison Pechenick wrote:
> Greetings colleagues,
> 
> I continue to hear from students who report problems.
> 
> For example, "Blackboard is not letting me log on, or it is but it just
> kicks me out right after for some reason and says there is an error."
> 
> Or, a student will be in the middle of a quiz, and suddenly they can no
> longer save their answers, and get error messages instead.
> 
> Based on their answers to my questions, it's not about timing out of an
> existing session.
> 
> I can compile specific cases, wrt platforms, location, and so on, but in
> the meantime, is there still something amiss, and is there a resolution
> besides deleting browser cookies and logging in directly (as opposed to
> via myuvm)?
> 
> Thank you,
> 
> Alison
> 
> Alison Pechenick, Senior Lecturer
> Department of Computer Science
> Faculty Advisor, UVM Sailing Team
> University of Vermont
> http://www.cems.uvm.edu/~amp