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We had a lot of issues with that same company last year.  Switched to
SchoolMessenger this year and all of our phone and Email messages have been
averaging 100% and 95% respectively.

Thanks,

*Larry Dougher*
Chief Information Officer
Information Technology Services <http://its.wsesu.net>
Windsor Southeast Supervisory Union <http://wsesu.net>
127 State Street, Windsor, VT 05089
Email <[log in to unmask]> | Google+ <http://goo.gl/gEAdt> | Twitter
<http://twitter.com/larrydougher> | LinkedIn
<http://www.linkedin.com/in/larrydougher> | (802) 674-8336

On Thu, Oct 9, 2014 at 9:03 AM, Lowe, Pamela <[log in to unmask]> wrote:

> Hi Folks,
>
>
>
> We have been having some issues with the reliable of our announcement
> system and are reaching out to see what systems other schools have been
> using that are reliable.   We are currently using Alert Solutions, the
> phone and SMS portion of this system seems to work well, however the email
> portion over the last couple of months has been very unreliable.   We see
> sometimes up to 75% failure on email messages, most relating to delivery.
> We have been working with the company but have not yet gotten any
> resolution that we are happy with.   They are always fixing one thing or
> another.
>
>
>
> What are other schools using and what have you experiencing with how
> reliable the system is?  Do you review reports to ensure email, SMS, and
> phones message were sent successfully.
>
>
> Thank you for your help.
>
>
>
> *Pamela Lowe*
>
> *Technology Director*
>
> *Colchester School District*
>
> *Colchester, VT 05446*
>
> *V: 802.264.5726 <802.264.5726> or 802.264.5727 <802.264.5727>*
>
> *F: 802.863.4774 <802.863.4774>*
>
> *Email: [log in to unmask] <[log in to unmask]>*
>
>
>
>
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