Wow indeed.  I do have an individual account, set up from inside our IP
range, and tried to log directly into from home and was not
able to.  I was certainly never offered any sort of list of registration
codes...  And by the way, I did hear from Tech Support about linking
between references within ClinicalKey.  Nope, no way to do that.  Any
"Cross Ref" link within ClinicalKey goes only to ScienceDirect, and there
is no way to go to ClinicalKey from ScienceDirect.

These people are idiots.

On Thu, Oct 30, 2014 at 8:38 AM, Aspri, Jo-Anne <[log in to unmask]> wrote:

> Wow! There is an abundance of misunderstanding out there, and it seems to
> have been spread by the reps themselves. Here are the responses I received:
>         Only ip range or institutional remote access.
>         I believe he has to create the account first within the IP range
> then he can use his account.
>         I found out that answer the hard way- I could have sworn that the
> rep told us that once a user registers for an account, s/he can just go to
> and login. But the answer really is "No, nyet, no way,
> nein, and no again" -Registering for an account in CK is required in order
> to use        certain functions & features, including presentations and
> downloading book chapters. But CK doesn't recognize you if you try to login
> from a different IP       (home for example)
>         As far as I have experienced, either with a proxy server, VPN
> remote, or within the ip range.  The logon requires an institutional email
> account
>         one of my docs is supposed to let me know, haven't heard from her,
> but if it's like MD Consult, once you register you do not have to be in IP
> range.
>         Still has to be in IP range - at least that's how it works for us.
>         That was what I was lead to believe, but when I tried it, I
> couldn't get in from home.  Let me know if you hear from someone.  I
> haven't had time to call       tech support about it.
>         In case you have not had an answer yet, a user does not have to be
> in the IP range if he/she has registered for remote access.  If a user just
> registers on     the page, he/she does need to be within IP range.  We
> received a list of registration codes/passwords from ClinicalKey so that we
> can provide remote    access to users.
> !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
> *HOWEVER*, at 9:30 this AM I received the following from my rep:
> "Once a user has created an account though the IP's at your facility, they
> will have the ability to login anywhere on any device."
> !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
> I suppose I need to create my own account and try to access to test this.
> Thank you everyone!
> Jo-Anne Aspri, MLS | LIBRARY | Kent Hospital | 455 Toll Gate Road |
> Warwick, RI 02886  | 401.737.7010 x31309 | jaspri AT
> A member of the Care New England Health System
> -----Original Message-----
> From: Medical Libraries Discussion List [mailto:[log in to unmask]] On
> Behalf Of Aspri, Jo-Anne
> Sent: Wednesday, October 29, 2014 4:46 PM
> To: [log in to unmask]
> Subject: Registered User of ClinicalKey?
> Does anyone know off-hand if once a user registers for an account, can he
> just go to and login or does he still have to be within
> your IP range?
> TIA!!
> Jo-Anne Aspri, MLS | LIBRARY | Kent Hospital | 455 Toll Gate Road |
> Warwick, RI 02886  | 401.737.7010 x31309 | jaspri AT A member
> of the Care New England Health System
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Julie Stielstra, MLS
Manager, Libraries of Cadence Health
Central DuPage Hospital
25 N Winfield Rd
Winfield, IL 60190
phone 630-933-4536
fax     630-933-4530
email jstielstra [ at ]

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