On Fri, Jan 23, 2015 at 9:38 AM, Will Hatch <[log in to unmask]> wrote:

I've replace almost every Smartboard projector due to dead pixels. Fortunately, most were under warranty. I've not found a way to repair them in a cost effective way. We've moved to Epson Brightlink interactive projectors.

On Fri, Jan 23, 2015 at 9:35 AM, Minelli, John <[log in to unmask]> wrote:
Hi everyone,

We have a smartboard projector in our building that looks as though it has "measles" - several dark spots throughout the image field. It is not a lens or bulb issue. I called Smart and they diagnosed it as a DLP chip problem. The projector is out of warranty.

I have been having a few problems with the company Smart recommends for projector repair. Communication issues - getting information to proceed with the repair.

Could anyone suggest a company locally or anywhere really, that repairs SmartBoard projectors?

Thanks.

john

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John Minelli
Curriculum and Technology Coordinator
Marion Cross School
22 Church Street
Norwich, VT 05055
Office: (802) 649 - 1703 x212
Cell: (603) 715-0629

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Will Hatch
Information Technology
Addison Northwest Supervisory Union
anwsu.org/helpdesk

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