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Thanks for the help on and off list.

Had a long conversation with help desk and they provided additional links
with some possibilities to try...nothing concrete as of yet.

I suspect this will continue.  If I happen upon a "fix" I will forward
along.

Thanks again.

Ketih

On Wed, Apr 29, 2015 at 10:39 AM, Joe Bertelloni <[log in to unmask]>
wrote:

> It was happening to me as well. One student in particular. No matter how
> many times we changed out her computer it kept happening. So I remapped the
> keys for her and it seemed to work.
>
> — Sent from my iPhone. I apologize in advance for any unintentional
> errors.
>
>
> On Wed, Apr 29, 2015 at 9:56 AM, Keith Puffer <[log in to unmask]> wrote:
>
>> Hi there.  My assumption is that more schools have started/completed SBAC
>> than when I first had the issue with iTunes halting the SBAC testing.  A
>> year ago we didn't get a fix when I reported it to the help desk.  A month
>> ago when one of our schools started we had the same issue...the help desk
>> didn't offer a real fix...so, a year out and still no resolution.  Now
>> today at another school same issue.
>>
>> Anyone else have this issue and how have you compensated?
>>
>> Mac, OS 10.8.4-10.9.1, SBAC 7.2, Auto Updates off, iTunes helper not in
>> startup items, iTunes prefs set to not update or tickle the web.  Randomly
>> in testing, Secure Browser halts due to iTunes starting in background.
>> Does not appear that students are using Function/Media keys (top row).
>>
>> Thoughts?
>>
>> Thanks.
>>
>> Keith
>>
>> --
>> Keith Puffer
>> Technology Coordinator
>> Washington West Supervisory Union
>> 340 Mad River Park, Suite 7
>> Waitsfield, VT 05673
>> 802-496-5486
>> Fax: 802-496-6515
>> GoogleVoice: 802-870-0630
>>
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>>
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>
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-- 
Keith Puffer
Technology Coordinator
Washington West Supervisory Union
340 Mad River Park, Suite 7
Waitsfield, VT 05673
802-496-5486
Fax: 802-496-6515
GoogleVoice: 802-870-0630