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Joe,

How are they attempting to access their email (webmail, thunderbird, phone)? 
Could you provide any other details or error messages related to the issue?

-Travis 
Sent from a tiny keyboard. 

> On Jul 2, 2015, at 4:37 PM, Joseph V. Bolton Jr. <[log in to unmask]> wrote:
> 
> Some of my colleagues are unable to access email.    Any help would be appreciated. 
>  
> Thanks,
> Joe Bolton