At 01:10 PM 7/2/2015, David Merfeld wrote: >Over time years, I have mellowed on this one. Years ago, I would >have done what you did when I got a cold call, either in person on >the telephone. Although I still don't let them make a sales pitch, >I now take an extra 20 seconds and do it politely. > >A "no thanks", or a "gosh, I'm all set for office supplies", or an >"I appreciate your offer, but I'm happy with my ISP/web >hosting/copier ..." is pretty easy. Most folks accept it and go >away. If they persist, I say something like: "I know your job is >tough, and I don't want to be rude. So, I'm giving you the chance >to say goodbye. Either you say goodbye and I hang up, or I just >hang up. It's up to you." At that point, almost all of them accept >the offer, say goodbye, and I end the conversation politely. It's >one in 50 that I have to actually hang up on mid-sentence. The only ones I'm really nasty to are the 4 big scams of the moment..... Microsoft "support" saying your computer is infected and they need remote access to fix it (if I have time and inclination I ask them what is my IP and MAC address and exactly what infection my machine has. String them along a bit then I ask them if their mother knows that they f*** goats.) Senior Services (I speak demented gibberish to them) Credit Card Services - "this is your final notice" (then why do you keep calling?) IRS legal action calls (just hang up or not answer) -m1 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - SkiVt-L is brought to you by the University of Vermont. To unsubscribe, visit http://list.uvm.edu/archives/skivt-l.html