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Below is an official explanation rec'd 10 days  ago.
It may still  apply.
Dave Hoag

The reason you saw 0s across the board is that when you land on  the 
eButterfly domain, our automatic sign out is not responding and you look  like you 
are still signed in but in fact your are not and therefore not  connected 
to the database, hence the 0s. Here is how you can fix it rapidly.  
-Go to www.e-butterfly.org 
-Click on the upper right on the webpage  where your username appears and 
select the sign out option. 
-Sign back in  and your account should back to normal.