> On Jul 24, 2016, at 9:17 PM, Stewarts <
[log in to unmask]> wrote:
>
> Au... contraire.... e-butterfly won't even let ME sign out... what about others? ruth
>
>
>> On 7/24/2016 9:06 PM, David Hoag wrote:
>> Below is an official explanation rec'd 10 days ago.
>> It may still apply.
>> Dave Hoag
>>
>> The reason you saw 0s across the board is that when you land on the
>> eButterfly domain, our automatic sign out is not responding and you look like you
>> are still signed in but in fact your are not and therefore not connected
>> to the database, hence the 0s. Here is how you can fix it rapidly.
>> -Go to www.e-butterfly.org
>> -Click on the upper right on the webpage where your username appears and
>> select the sign out option.
>> -Sign back in and your account should back to normal.
>>
>>