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Does that black needle guide compress up into the needle housing? Is there
a vial in the place where it's looking? Have you tried checking the
location of the sample tray in the handheld controller to see if that got
changed somehow?

On Mon, Jan 23, 2017 at 11:27 AM, Dana Biasatti <[log in to unmask]> wrote:

> Hi Jeff,
>
>
> It is actually banging, retracting, banging, retracting, then error
> message. Yes, it happens when it tries to get a sample. I will try using
> different penetration depths to see if that helps. Thanks!
>
>
> Dana
>
>
> ------------------------------
> *From:* Stable Isotope Geochemistry <[log in to unmask]> on behalf
> of Jeff Salacup <[log in to unmask]>
> *Sent:* Monday, January 23, 2017 8:14 AM
> *To:* [log in to unmask]
> *Subject:* Re: [ISOGEOCHEM] GC PAL problem- collision before z tolerance
>
> Hi Dana,
>
> I wrestled with our PAL recently. Is it banging or lowering, touching, and
> retracting? Does this happen when it goes to get a sample? Sometimes the
> easiest thing to do it just rebuild the locations and method from scratch.
> For me, it ended up being an adjustment of the needle penetration depth (in
> the hidden menu) that fixed my Z tolerance and collision issues...
>
> On Mon, Jan 23, 2017 at 9:34 AM, Dana Biasatti <[log in to unmask]> wrote:
>
>> Hi all,
>>
>>
>> I have a GC PAL (A200S) autosampler used with a gas bench. I recently
>> replaced the PAL controller with a new one. All the settings on the GC PAL
>> are the same as they were on the old one. The problem I am having is that
>> every time I try to run a sequence the autosampler will move to the correct
>> position, and the black bottom part of the syringe holder will bang on the
>> sample block twice and then I get a message which reads "Collision before Z
>> tolerance." I have changed the z tolerance setting to quite a few other
>> settings, which hasn't helped. Has anyone seen this before, and do you know
>> how to fix this? Thanks in advance for any advice!
>>
>>
>> Best,
>>
>> Dana
>>
>>
>> Dana Biasatti
>> Stable Isotope Specialist
>> Center for Environmental Science and Technology
>> University of Notre Dame
>> Notre Dame, IN
>>
>
>
>
> --
> Jeff
>
>
>
>
> *Two things are infinite: the universe and human stupidity; and I'm not
> sure about the **universe. - Einstein*
>
>
>
>
> *__________________________________________________________________ **Jeff
> Salacup, Ph.D.*
> *Stable Isotope & Biogeochemistry Lab Manager*
> *UMass-Amherst*
>
>


-- 
Jeff




*Two things are infinite: the universe and human stupidity; and I'm not
sure about the **universe. - Einstein*




*__________________________________________________________________**Jeff
Salacup, Ph.D.*
*Stable Isotope & Biogeochemistry Lab Manager*
*UMass-Amherst*