Not sure if this is related or not, but filetransfer.uvm.edu isn’t working for folks over in RSENR.
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IT Support Specialist
University of Vermont
203 Aiken Center
OF ENVIRONMENT AND NATURAL RESOURCES
At this point, zoofiles should be working for NON-netfiles02 shares (eg, zoo homedirs)
\\zoofiles\backup and filetransfer are still unavailable (because they are mounted from netfiles02)
On 5/2/17 10:12 AM, Jim Lawson wrote:
The outage with netfiles02 (bulk storage) continues, and we have multiple admins working on it currently.
However, the problem seems to be affecting one of our CIFS gateways, zoofiles, even for access to non-netfiles02 storage. We're working on addressing that separately from the netfiles02 problem. Please bear with us...
On 5/2/17 9:56 AM, Andrew Frost wrote:
Thanks for the quick replies, hopefully we’ll be back up and running shortly.
We’re having trouble transferring files from fetch, but several of the students are working with 500+ MB photos.
I got a call from one of the students having problems with the computer in Williams. Her netid is csmith64. I just had her access her files via Fetch and she had no problems with that.
UVM Tech Team
On May 2, 2017, at 09:44, Andrew Hendrickson <[log in to unmask]> wrote:
Andrew, can I get some netIDs of these students offline?
They may have account issues
CAS IT Administrator
UVM, College of Arts & Sciences
To submit a request for service please use:
I have several students unable to connect to Zoofiles in one of the Mac labs here in Williams—the machines auto mount when users login, and for some students they’re getting an error message “there was a problem…the sever may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again”
If I log into the same machine, my Zoodrive mounts without a problem. I’ve had the students try multiple machines, with the same result each time. They’re able to otherwise successfully log in.
If they try to direct the computer directly to their zoo drive using the finder, it fails to mount and ends up with a spinning wheel—
Any ideas as to what’s going on?
Photography and Digital Studio Coordinator
Department of Art & Art History
University of Vermont