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When we were setting ours up earlier this year, this is who I talked to and the annual cost. R [log in to unmask] $250/yr She says: " In order to manage your numbers you need to pay an annual fee > to maintain a NENA account (National Emergency Number Association)...." > > I don't have more on setting up a NENA account, but I know there are > schools doing it, and I believe Burlington is setting something up now. >