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Thanks everyone for all the input...



On Fri, Nov 17, 2017 at 7:55 AM, Craig Donnan <[log in to unmask]> wrote:

> Agreed - not wild overall about Schooldude, but it works.  I think they
> are coming out with some new designs/flavor, but it's been largely the same
> and not much development for years.
>
> Freshdesk gets good reviews for IT helpdesk management.  Larry Dougher
> uses that in Windsor and likes it.
>
> The other two I looked at:
> Mojo
> Zendesk
>
> C
>
> On Thu, Nov 16, 2017 at 2:02 PM, Diane Stacy <[log in to unmask]> wrote:
>
>> Is anyone working with this company or looking at their products?
>>
>> If so, do you have any comments?
>>
>> Thanks,
>> Diane
>>
>>
>> --
>> Diane Stacy
>> Director of Technology
>> Barre Supervisory Union
>>
>> 802-476-5011
>> http://bsu.zendesk.com
>>
>> “Supporting the mission of BSU schools by enabling the integration and
>> utilization of  technology resources to support and enhance the teaching
>> and learning of 21st Century skills. "
>>
>>
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>
>
>
> --
> Craig Donnan
> Network Administrator
> Essex Westford School District
> Essex High School B116
> 2 Educational Drive
> <https://maps.google.com/?q=2+Educational+DriveEssex+Jct,+VT+05452&entry=gmail&source=g>
> Essex Jct, VT 05452
> <https://maps.google.com/?q=2+Educational+DriveEssex+Jct,+VT+05452&entry=gmail&source=g>
> [log in to unmask]
>
> Direct to desk: 802-857-7130 <(802)%20857-7130>
>
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> The information contained in this communication, including any attachments, is confidential,constitutes privileged communication, and is intended only for the use of the addressee. This message may not be forwarded without prior consent from  the sender. The information in this e-mail is also protected by the rights afforded under Family Educational Rights and Privacy Act (FERPA) and school district policies.  Any unauthorized use, forwarding, distribution,disclosure, printing or copying is strictly prohibited and may be unlawful.  If you have received this communication in error, please notify us immediately at 802-879-8192 or return e-mail,and delete any copies of this message immediately. Any inadvertent disclosure of this communication shall not compromise the confidential nature of the communication.
>
> -----------------------------------------------------------------------
>
> Search <http://list.uvm.edu/archives/school-it.html> the SCHOOL-IT Archive
>
> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
> Subscription to SCHOOL-IT
>



-- 
Diane Stacy
Director of Technology
Barre Supervisory Union

802-476-5011
http://bsu.zendesk.com

“Supporting the mission of BSU schools by enabling the integration and
utilization of  technology resources to support and enhance the teaching
and learning of 21st Century skills. "


CONFIDENTIAL COMMUNICATION

The information contained in this communication, including any attachments,
is confidential, constitutes privileged communication, and is intended only
for the use of the addressee. This message may not be forwarded without
prior consent from the sender. The information in this e-mail may also be
protected by the rights afforded under Family Educational Rights and
Privacy Act (FERPA) and school district policies. Any unauthorized use,
forwarding, distribution, disclosure, printing or copying is strictly
prohibited and may be unlawful.  If you have received this communication in
error, please notify us immediately at 802-476-5011 or return e-mail, and
delete any copies of this message immediately.  Any inadvertent
disclosure of this communication shall not compromise the confidential
nature of the communication.