​I keep getting "Connection Failed. Operation timed out​."

On Wed, Feb 28, 2018 at 1:27 PM, Tina Scheindel <[log in to unmask]> wrote:
Hi,

I just got off the phone with Fitnessgram support.  The problem isn't resolved.  However, I did learn something.  Fitnessgram says you can't cut and paste your credentials from the Fitnessgram import window into your ftp client.  I was able to connect after typing them in by hand.  I hope that helps someone out there!


 



On Tue, Feb 27, 2018 at 3:01 PM, George Martin <[log in to unmask]> wrote:
Sure thing, Bob!

I have students and staff loaded too, but definitely want utilize the auto update feature via the FTP...

Thanks,

George

George Martin
District Data Manager
Champlain Valley School District
Office: (802) 985-1915
Google Voice: (802) 382-0077
www.cvsdvt.org

This message contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended
solely for the use of the addressee named above. Any disclosure,
distribution, copying, or use of the information
in this email by others is strictly prohibited. If you have received this
message in error, please advise the sender and delete the original message.
Thank you.



On Tue, Feb 27, 2018 at 1:25 PM, Bob Owens <[log in to unmask]> wrote:
George, 
I have my staff and students loaded into FitnessGram and will also be working with the FTP connection.
Please let us know when/if you are successful.

Thanks,
Bob

On Tue, Feb 27, 2018 at 1:19 PM, Tina Scheindel <[log in to unmask]g> wrote:
Please let me know how it goes George.  Thank you! 

On Tue, Feb 27, 2018 at 12:54 PM, George Martin <[log in to unmask]> wrote:
I've been working on it and establishing a connection to their FTP server has been challenging for some reason.  I've been back and forth with support numerous times and they've finally escalated the issue to their "Tier 3" support.  I have many other file transfers setup, with other systems, using SFTP/FTP and these are all working fine and were easy to setup.  I've had to be persistent with them.  I'll let you know what happens...

Thanks,

George

George Martin
District Data Manager
Champlain Valley School District
Office: (802) 985-1915
Google Voice: (802) 382-0077
www.cvsdvt.org

This message contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended
solely for the use of the addressee named above. Any disclosure,
distribution, copying, or use of the information
in this email by others is strictly prohibited. If you have received this
message in error, please advise the sender and delete the original message.
Thank you.



On Tue, Feb 27, 2018 at 12:40 PM, Tina Scheindel <[log in to unmask]g> wrote:
Hi, 

I'm wondering if anyone else is working on ftp from PowerSchool to Fitnessgram.  While Fitnessgram provides ftp credentials they say they do not support it.  I have run into some challenges.  Has someone else made this work?  Can you share the secret?

Thanks for any clues!

--
Tina Scheindel, Technology Director and Integration Specialist
Orange Southwest Supervisory District





-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT


-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT




--
Tina Scheindel, Technology Director and Integration Specialist
Orange Southwest Supervisory District





-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT




--
Bob Owens
Technology Director
Addison Northwest School District

-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT


-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT




--
Tina Scheindel, Technology Director and Integration Specialist
Orange Southwest Supervisory District


802-728-5052



-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT




--
Bob Owens
Technology Director
Addison Northwest School District
11 Main St., Suite B100
Vergennes, VT 05491
(802) 870-8904

-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT