Print

Print


Our experience, practice and policies are pretty similar to Bob’s.  We *request* a $25 damage deposit for our machines, which helps offset some of the cost of the multi-year warranty/accidental damage policy, but we can’t *require* payments because, well, we’re a public school and having access to a device is more or less a school/curricular requirement.

Students are held to our Responsible Use Agreement which was written by/with the students themselves years ago - and we review the agreement itself every year with the students to see if we/they want to make any changes to the agreement.  In the middle school, we do a pretty extensive digital citizenship program based on a mashup of content from Common Sense Media, and this helps prepare students for high school - where it’s expected the devices will go home.  Parents always have the final say in that last part, too, and I work hard to make sure parents are part of this process.

Intentional damage is rare, and it’s always part of a bigger issue (admin gets involved with these cases).  

Every classroom has a desktop students can use if they lose access to their own machine, and I maintain a stock (about 8% of total devices) of loaners as needed.  Loaners are from our first generation of ChromeBooks, and usually have some kind of problem which keep them from being attractive to students.  They’re functional, but not desirable.

Students get a charger when they’re given their machine; we’ll allow one replacement over the life of the device, then we charge students $25 if a 3rd charger is needed.  Lenient, but this is the best balance we can find for our population of students.  Very few get to the point they need a 3rd charger, but as Bob noted, keeping a healthy stock of extra chargers is a must.

Drew




On Fri, Oct 12, 2018 at 9:55 AM Robert Wickberg <[log in to unmask]> wrote:
We buy all our 1:! chomebooks with 4 year warranties with ADP.  It might not be the cheapest way to go, but it does give me a fixed cost to provide each student with a working device for their career here, unless they damage it intentionally, in which case the warranty doesn't, in theory, cover it.  In practice the manufacturer doesn't know if the kid did the damage intentionally or accidentally, except in extreme cases.  One kid threw his chromebook out his apartment window, it landed on a passing car, the police were summoned, and they gave it back to me in pieces months later. 

In the cases of intentional damage, it's an administrator's call, but we have a stockpile of 6 year old Samsung chromebooks, we'd usually give the kid one of those.  They're not worth much, so it's no loss if he damages that one, too.  In other cases we do say you can't take it home any more, and it's dropped off in the Principal's office at the end of the day.  That all depends on whether a teacher says the kid really does need a chromebook at home to do homework.  Frequently the kids who do this kind of stuff aren't taking the most academically challenging of the courses we offer anyway...

Anyway, these cases are rare enough that they can be dealt with on a case by case basis, usually with meetings with the parent(s) involved.

As to charging, we only charge for intentional damage, and lost items.  Kids rarely lose the chromebooks permanently (leaving them in classrooms is another story), but they lose chargers at an incredible rate, even though they could just leave them at home if they'd just charge the thing overnight.

On Fri, Oct 12, 2018 at 7:55 AM Craig Donnan <[log in to unmask]> wrote:
Most schools have determined that self-insurance (purchasing extra to swap is cheaper and more effective than covering individual device insurance)

+1 to Mark's use of a downgrade to have a 'cost' associated with damage patterns of behavior.  There has to be some 'cost' even if it is not financial.  Some parents can't afford to repair a school-owned device.

+1 to Ray on the school owning the 'insurance' plan.  The parents didn't agree to the program directly, though there is usually a parental buy-in with signature, it still is, in a way an obligation for the curricular program to have devices for each student.  For kids that can't handle it, keeping the device at school, is not a bad strategy.  Device damage goes up logarithmically (a turn of phrase - not exact) with a take-home policy.

Swanton Ohio has a great website that explains all their policies and looks like something worth emulating.
 

C

Craig Donnan, MA, CETL
Network Administrator
Essex Westford School District
2 Educational Drive | Essex Jct, VT 05452

Office: 802-857-7130


___________________________________

For immediate assistance call:
Helpdesk Office Hours 7:30 AM to 3:30 PM
EWSD Technology Department
Internally: 1234
Externally: 802-857-7777


On Thu, Oct 11, 2018 at 3:06 PM Ethan Kichura <[log in to unmask]> wrote:
Hi Keith,

Generally speaking, if there are damages and it is intentional, we would charge. Admittedly it gets pretty gray to identify intentional vs. unintentional damage in most situations, so while we err on the side of being lenient with this policy, we also are looking to communicate the responsibility of students in properly managing devices they "own." We have had a lot of students in some of our schools within the district intentionally damage devices without this policy, which I know helped to lead toward its creation. In the long-term, I would also like to move toward an insurance plan for them as well, if that helps to decide how to proceed in your own case.

Thanks for bringing it up! I also find this an intriguing conversation piece, and would relish other perspectives on the best way to balance responsibility with assured access (which I admittedly hate suspending for any reason!).

Best,

Ethan Kichura
--------------------
Technology Coordinator
Highgate Elementary School
219 Gore Rd.
Highgate Center, VT
[log in to unmask]
--
Technical Problems?
Submit a Support Request!
Or call me (ext. 204)
-- 


On Thu, Oct 11, 2018 at 11:10 AM Keith Puffer <[log in to unmask]> wrote:
Ethan,
  • Are the offenses/fees for any damage (unintentional, accidental) or for just for intentional damage? 
  • Do you provide cases for your devices?
+1 Ray based on several years discussions on this topic (my personal opinion/perspective).

Keith

On Tue, Oct 9, 2018 at 3:26 PM, Ethan Kichura <[log in to unmask]> wrote:
Hi Jeff,

This is a question that we have been asking for a few years now and have had a few different systems tested to share with you on what does and does not work.

The first few years we had no issues because of what I like to call the "new car" effect, where everyone is being careful with the new tools and encouraging students to do the same. After that, we noticed a steep raise in damages, and found that we had students who were intentionally damaging them as part of non-defiance, etc... We responded this year by having a more robust digital citizenship training for our staff and for our students, and have been tracking damages for each student's device (they have a 1:1 for 3rd-6th grades and the device follows them from year to year). Parents and students alike signed a form at the beginning of the school year that gave them a rundown of the school's expectations when it comes to digital resources, accounts, social media, etc..., and outlined our expected use policy for our devices, including a formal acknowledgement letting both parties know that damages are handled in the following way:

1. First offenses = $35 flat fee (unless the device is deemed unrepairable, in which case the cost of a full device is billed to the family)
2. Subsequent offenses = $45 flat fees (unless the device is deemed unrepairable, in which case the cost of a full device is billed to the family)

Finally, I should add that we also have an affordance for families unable to pay the fee/s that focuses on community service instead, in which students will be help in our IT lab doing repairs at times that are sensible according to our behavior support team's suggested schedule to repay the cost.

Hope that helps?

Thanks,

Ethan Kichura
--------------------
Technology Coordinator
Highgate Elementary School
[log in to unmask]
--
Technical Problems?
Submit a Support Request!
Or call me (ext. 204)
-- 


On Tue, Oct 9, 2018 at 3:11 PM Jeff Weiner <[log in to unmask]> wrote:
I'm at a 1:1 school, we have all Acer Chromebooks and we're finding that our kids are breaking devices on a regular basis.  How are other 1:1 schools managing breakage from both a process in dealing with damaged devices and dealing with students?  Are students/parents paying for broken devices?  Are schools insuring their devices?  Are parents insuring the devices?  We have a $20 damage waiver, but it's not really paying for the breakage, nor does the student learn anything about caring for a device when they just get a replacement.

Anyone willing to share their experience with this?
Jeff
*************
Jeff Weiner
Technology Director
Wakefield Public Schools



#CentralOffice

-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT

-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT




--
Keith Puffer
Technology Coordinator
Harwood Unified Union School District
340 Mad River Park, Suite 7
Waitsfield, VT 05673
802-583-7959
Fax: 802-496-6515

-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT

-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT


CONFIDENTIAL COMMUNICATION. THIS MESSAGE MAY NOT BE FORWARDED.

The information contained in this communication, including any attachments, is confidential,constitutes privileged communication, and is intended only for the use of the addressee. This message may not be forwarded without prior consent from  the sender. The information in this e-mail is also protected by the rights afforded under Family Educational Rights and Privacy Act (FERPA) and school district policies.  Any unauthorized use, forwarding, distribution,disclosure, printing or copying is strictly prohibited and may be unlawful.  If you have received this communication in error, please notify us immediately at 802-857-7777 or return e-mail,and delete any copies of this message immediately. Any inadvertent disclosure of this communication shall not compromise the confidential nature of the communication.

-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT



--
Bob Wickberg
Technology Coordinator
Brattleboro Union High School District # 6
(802)451-3418

-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT



--
Drew Blanchard
Technology Integration Specialist
Google Apps Certified
Winooski City Schools
60 Normand St
Winooski, VT 05404

vm: (802) 383 - 6073

I apologize for the following long, wordy, and required signature statement

CONFIDENTIAL COMMUNICATION. THIS MESSAGE MAY NOT BE FORWARDED.

The information contained in this communication, including any attachments, is confidential, constitutes privileged communication, and is intended only for the use of the addressee.  This message may not be forwarded without prior consent from the sender. The information in this e-mail is also protected by the rights afforded under Family Educational Rights and Privacy Act (FERPA) and school district policies.  Any unauthorized use, forwarding, distribution,disclosure, printing or copying is strictly prohibited and may be unlawful.  If you have received this communication in error, please notify us immediately at 802-383-6000 or return e-mail,and delete any copies of this message immediately. Any inadvertent disclosure of this communication shall not compromise the confidential nature of the communication.

-----------------------------------------------------------------------

Search the SCHOOL-IT Archive

Manage your Subscription to SCHOOL-IT