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We're a small school, got 32 of the G6's, and haven't heard a peep about
them. I have another 42 on order. (We also have 40ish of the G4, and those
have been solid.)

steve

On Tue, Dec 4, 2018 at 1:35 PM Ethan Kichura <[log in to unmask]> wrote:

> We thought the same. The G5 was more stable from what I've heard from
> sister schools in our area. I really liked the USB-C charge as well as my
> biggest issue with the Acer's were their charging ports, which as you
> doubtlessly know, are prone to bending and becoming useless!
> --------------------
> *Technology Coordinator*
> Highgate Elementary School
> 219 Gore Rd.
> Highgate Center, VT
> (802) 868-4170
> [log in to unmask]
> --
> *Technical Problems?*
> Submit a Support Request <https://fnwsu.mojohelpdesk.com/login>!
> Or call me (*ext. 204)*
> --
>
>
> On Tue, Dec 4, 2018 at 1:06 PM Leslie, Ben <[log in to unmask]> wrote:
>
>> Ethan,
>>
>> Nice to know that about HP, the 11G6ee is one of my other options and I
>> like the USB-C Charging, I have a few  G4 and G5 versions and really like
>> them so far.  Right now HP's pricing is a bit better.
>>
>> On Tue, Dec 4, 2018 at 1:02 PM Ethan Kichura <[log in to unmask]> wrote:
>>
>>> Yeah, we have had a few devices that are in that range, too. Generally
>>> speaking, most models have an upper limit of 5 years before they get iced
>>> by Google. We went with the HP G6 EE this year for that reason, because it
>>> had a nice long retirement date, but sadly they have not been the most
>>> reliable devices thus far. We had several that had recalls that were
>>> disruptive to replace. Should have known not to go with HP!
>>>
>>> --------------------
>>> *Technology Coordinator*
>>> Highgate Elementary School
>>> 219 Gore Rd.
>>> Highgate Center, VT
>>> (802) 868-4170
>>> [log in to unmask]
>>> --
>>> *Technical Problems?*
>>> Submit a Support Request <https://fnwsu.mojohelpdesk.com/login>!
>>> Or call me (*ext. 204)*
>>> --
>>>
>>>
>>> On Tue, Dec 4, 2018 at 12:26 PM Leslie, Ben <[log in to unmask]> wrote:
>>>
>>>> That's what did, the device must be way to old (2012 model year
>>>> Samsung).  I even went as far as using the chrome recover utility to
>>>> reinstall the OS
>>>>
>>>> On Tue, Dec 4, 2018 at 11:44 AM Ethan Kichura <[log in to unmask]>
>>>> wrote:
>>>>
>>>>> There are limits to how high a version you can update the devices to,
>>>>> but providing you are on a device that is capable of receiving an update,
>>>>> you would have to log into the CB with a GSuites Admin account, and then in
>>>>> "settings">>"About Chrome". There you can check for updates and push that
>>>>> out manually by downloading and then restarting the device. Before you do
>>>>> that though, you would have to go into GSuites to turn off any settings
>>>>> that restrict updates to a certain version (if you have that feature
>>>>> enabled).
>>>>>
>>>>> This will generally work, but there are devices that will not get the
>>>>> message so to speak and will sometimes not update as you're seeing there.
>>>>> For those devices, I have had to deprovision them and powerwash the
>>>>> devices. It is a pain if you have more than one or two to do in this way
>>>>> and since I support a school with several hundred of these devices now...
>>>>> The amount of lost time I would have to spend on this process is well
>>>>> beyond the value of lost support to my staff that it would cost to do so.
>>>>>
>>>>> I believe there is also a way to do the update through the Developer
>>>>> Console as well, but I have not tested that to be sure.
>>>>>
>>>>> Ethan Kichura
>>>>> --------------------
>>>>> *Technology Coordinator*
>>>>> Highgate Elementary School
>>>>> 219 Gore Rd.
>>>>> Highgate Center, VT
>>>>> (802) 868-4170
>>>>> [log in to unmask]
>>>>> --
>>>>> *Technical Problems?*
>>>>> Submit a Support Request <https://fnwsu.mojohelpdesk.com/login>!
>>>>> Or call me (*ext. 204)*
>>>>> --
>>>>>
>>>>>
>>>>> On Tue, Dec 4, 2018 at 11:18 AM Leslie, Ben <[log in to unmask]> wrote:
>>>>>
>>>>>> How do you manually update the chromebooks?  I   briefly tried to
>>>>>> update some really old Samsungs but they didn’t go above it’s out dated
>>>>>> discontinued OS version (unsupported for SBAC)
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, Dec 4, 2018 at 10:43 AM Ethan Kichura <[log in to unmask]>
>>>>>> wrote:
>>>>>>
>>>>>>> No prob! This website was the single best find I have come across
>>>>>>> when it comes to long-term CB planning. Good to know when the lights will
>>>>>>> "go out". It's not that you can't continue to use the devices that are
>>>>>>> "retired" by Google after that date, but they become a manual update... And
>>>>>>> I suspect that you feel similarly about the tediousness of maintaining that.
>>>>>>>
>>>>>>> Best of luck!
>>>>>>>
>>>>>>> Ethan Kichura
>>>>>>> --------------------
>>>>>>> *Technology Coordinator*
>>>>>>> Highgate Elementary School
>>>>>>> 219 Gore Rd.
>>>>>>> <https://maps.google.com/?q=219+Gore+Rd.+Highgate+Center,+VT&entry=gmail&source=g>
>>>>>>> Highgate Center, VT
>>>>>>> <https://maps.google.com/?q=219+Gore+Rd.+Highgate+Center,+VT&entry=gmail&source=g>
>>>>>>> (802) 868-4170
>>>>>>> [log in to unmask]
>>>>>>> --
>>>>>>> *Technical Problems?*
>>>>>>> Submit a Support Request <https://fnwsu.mojohelpdesk.com/login>!
>>>>>>> Or call me (*ext. 204)*
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Dec 4, 2018 at 10:34 AM Leslie, Ben <[log in to unmask]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Ethan,
>>>>>>>>
>>>>>>>> Touch screens are something I'm not looking for.  The retirement
>>>>>>>> date of 2022 is a bit worrisome, thanks for pointing that out.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Dec 4, 2018 at 10:28 AM Ethan Kichura <[log in to unmask]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Ben,
>>>>>>>>>
>>>>>>>>> We had purchased 80 of these devices at our site last year. They
>>>>>>>>> have been pretty bullet proof so far. We had worked with CTL the year
>>>>>>>>> before in other schools in our district and found those devices far less
>>>>>>>>> reliable, but I have nothing but good things to say about the C731 model.
>>>>>>>>> We also had the C720 and C740 models, which I actually liked a lot less
>>>>>>>>> than the C731s.
>>>>>>>>>
>>>>>>>>> I would caution you that while instructionally speaking an awesome
>>>>>>>>> component to include, the touchscreen might be something to shy away from
>>>>>>>>> though, since the replacement costs for any damaged screens can be quite
>>>>>>>>> hefty. The only downside is that parts for these can be challenging to find
>>>>>>>>> and they are not easy to get open to work on (much more time consuming than
>>>>>>>>> the C720 and C740).
>>>>>>>>>
>>>>>>>>> Despite that minor critical note about service ease, I would give
>>>>>>>>> these my full recommendation. Honestly, we would have purchased them again
>>>>>>>>> this year if not for the fact that they are being 'retired' in January 2022
>>>>>>>>> (i.e., dropped from Google's auto-update policy for ChromeOS and I can't
>>>>>>>>> quite bring myself to consider manually updating that many CBs!).
>>>>>>>>>
>>>>>>>>> Hope that helps! Let me know if you have any more specific
>>>>>>>>> questions!
>>>>>>>>>
>>>>>>>>> Best,
>>>>>>>>>
>>>>>>>>> Ethan Kichura
>>>>>>>>> --------------------
>>>>>>>>> *Technology Coordinator*
>>>>>>>>> Highgate Elementary School
>>>>>>>>> 219 Gore Rd.
>>>>>>>>> <https://maps.google.com/?q=219+Gore+Rd.+Highgate+Center,+VT&entry=gmail&source=g>
>>>>>>>>> Highgate Center, VT
>>>>>>>>> <https://maps.google.com/?q=219+Gore+Rd.+Highgate+Center,+VT&entry=gmail&source=g>
>>>>>>>>> (802) 868-4170
>>>>>>>>> [log in to unmask]
>>>>>>>>> --
>>>>>>>>> *Technical Problems?*
>>>>>>>>> Submit a Support Request <https://fnwsu.mojohelpdesk.com/login>!
>>>>>>>>> Or call me (*ext. 204)*
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tue, Dec 4, 2018 at 8:14 AM Leslie, Ben <[log in to unmask]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Does anyone have experience with the Acer Chromebook C731/C731T?
>>>>>>>>>> I've purchased the C720 and C740 Chromebooks in the past and have been very
>>>>>>>>>> happy with them. Just wondering if these are on par with those for
>>>>>>>>>> durability and build quality.
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Ben Leslie
>>>>>>>>>> *Coordinator of Technology*
>>>>>>>>>> Battenkill Valley Supervisory Union / Arlington School District
>>>>>>>>>>
>>>>>>>>>> *Arlington High School*
>>>>>>>>>> P: 802-375-2589 ext. 165
>>>>>>>>>> *Fisher Elementary School*
>>>>>>>>>> P: 802-375-6409 ext. 261
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> -----------------------------------------------------------------------
>>>>>>>>>>
>>>>>>>>>> Search <http://list.uvm.edu/archives/school-it.html> the
>>>>>>>>>> SCHOOL-IT Archive
>>>>>>>>>>
>>>>>>>>>> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1>
>>>>>>>>>> your Subscription to SCHOOL-IT
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> -----------------------------------------------------------------------
>>>>>>>>>
>>>>>>>>> Search <http://list.uvm.edu/archives/school-it.html> the
>>>>>>>>> SCHOOL-IT Archive
>>>>>>>>>
>>>>>>>>> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
>>>>>>>>> Subscription to SCHOOL-IT
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Ben Leslie
>>>>>>>> *Coordinator of Technology*
>>>>>>>> Battenkill Valley Supervisory Union / Arlington School District
>>>>>>>>
>>>>>>>> *Arlington High School*
>>>>>>>> P: 802-375-2589 ext. 165
>>>>>>>> *Fisher Elementary School*
>>>>>>>> P: 802-375-6409 ext. 261
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> -----------------------------------------------------------------------
>>>>>>>>
>>>>>>>> Search <http://list.uvm.edu/archives/school-it.html> the SCHOOL-IT
>>>>>>>> Archive
>>>>>>>>
>>>>>>>> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
>>>>>>>> Subscription to SCHOOL-IT
>>>>>>>>
>>>>>>>
>>>>>>> -----------------------------------------------------------------------
>>>>>>>
>>>>>>> Search <http://list.uvm.edu/archives/school-it.html> the SCHOOL-IT
>>>>>>> Archive
>>>>>>>
>>>>>>> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
>>>>>>> Subscription to SCHOOL-IT
>>>>>>>
>>>>>> --
>>>>>> Ben Leslie Battenkill Valley Supervisory Union 802-375-2589
>>>>>> 802-375-6409
>>>>>>
>>>>>>
>>>>>> -----------------------------------------------------------------------
>>>>>>
>>>>>> Search <http://list.uvm.edu/archives/school-it.html> the SCHOOL-IT
>>>>>> Archive
>>>>>>
>>>>>> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
>>>>>> Subscription to SCHOOL-IT
>>>>>>
>>>>> -----------------------------------------------------------------------
>>>>>
>>>>> Search <http://list.uvm.edu/archives/school-it.html> the SCHOOL-IT
>>>>> Archive
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>>>>> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
>>>>> Subscription to SCHOOL-IT
>>>>>
>>>>
>>>>
>>>> --
>>>> Ben Leslie
>>>> *Coordinator of Technology*
>>>> Battenkill Valley Supervisory Union / Arlington School District
>>>>
>>>> *Arlington High School*
>>>> P: 802-375-2589 ext. 165
>>>> *Fisher Elementary School*
>>>> P: 802-375-6409 ext. 261
>>>>
>>>>
>>>> -----------------------------------------------------------------------
>>>>
>>>> Search <http://list.uvm.edu/archives/school-it.html> the SCHOOL-IT
>>>> Archive
>>>>
>>>> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
>>>> Subscription to SCHOOL-IT
>>>>
>>> -----------------------------------------------------------------------
>>>
>>> Search <http://list.uvm.edu/archives/school-it.html> the SCHOOL-IT
>>> Archive
>>>
>>> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
>>> Subscription to SCHOOL-IT
>>>
>>
>>
>> --
>> Ben Leslie
>> *Coordinator of Technology*
>> Battenkill Valley Supervisory Union / Arlington School District
>>
>> *Arlington High School*
>> P: 802-375-2589 ext. 165
>> *Fisher Elementary School*
>> P: 802-375-6409 ext. 261
>>
>>
>> -----------------------------------------------------------------------
>>
>> Search <http://list.uvm.edu/archives/school-it.html> the SCHOOL-IT
>> Archive
>>
>> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
>> Subscription to SCHOOL-IT
>>
> -----------------------------------------------------------------------
>
> Search <http://list.uvm.edu/archives/school-it.html> the SCHOOL-IT Archive
>
> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
> Subscription to SCHOOL-IT
>