It is working fine here, but we were down for almost 2 weeks with them because one of their servers failed. A tracert cdn.clinicalkey.com failed - timed out over 30 hops. Brian L. Baker, MLS, JD Library Services Program Manager & Literacy Program Coordinator, Medical Library ORCID ID: 0000-0003-4408-6515 9300 Valley Children's Place | MS - GE12 | Madera, CA 93636 D: (559) 353-6170 | C: (559) 960-7374 | F: (559) 353-6176 | [log in to unmask] If it takes you more than 10 minutes to find anything, you are wasting time. Contact the Medical Library. Finding what you need, no matter how obscure, is what we do. -----Original Message----- From: Medical Libraries Discussion List <[log in to unmask]> On Behalf Of Nina McLaughlin Sent: Wednesday, January 8, 2020 10:05 AM To: [log in to unmask] Subject: [EXTERNAL] Re: Clinical Key Language = Default Message = EXTERNAL Email:Do not open attachments or click on links unless you recognize the sender and know the content is safe. Nina McLaughlin <[log in to unmask]> 12:47 PM (8 minutes ago) to Eleanor, [log in to unmask] It's not just you - ClinicalKey is down for us, too. Well, I can get to the site, but there are NO journals, and only THREE books when I click on those sections; most of the rest is also not there. I'm on a chat session with them now, and they did not get an internal email regarding it yet. He checked,though, and it has been escalated. That's good. Yikes! -- Nina -- Nina McLaughlin, Library Assistant [log in to unmask] University Hospitals Cleveland Medical Center Core Library, Lakeside 3119 11100 Euclid Ave. Cleveland, OH 44106 216-844-1208 216-844-1207 fax On Wed, Jan 8, 2020 at 12:55 PM Loftis, Mary < [log in to unmask]> wrote: > Hi all! Anybody having problems accessing Clinical Key? It's acting > weird right now! I'm trying to access the Journals. > Thanks in advance! > > Mary > > > Mary B Loftis, BA, MSL > Metro Health-University of Michigan Health Skytron Health Library > 5900 Byron Center Ave. SW > Wyoming, MI 49519 > > Phone: 616-252-7021 > Fax: 616-252-0025 > > > ________________________________ > > Metro Health Confidentiality Notice > > The contents of this message and any attachments may be confidential > and privileged. Please do not share contents without the permission of > the author. If you believe this message has been received in error, > please inform the sender and then delete the message. Your receipt of > this message is not intended to waive any applicable privilege. > > ________________________________ > -- Nina McLaughlin, Library Assistant [log in to unmask] [log in to unmask] University Hospitals Cleveland Medical Center Core Library, Lakeside 3119 11100 Euclid Ave. Cleveland, OH 44106 216-844-1208 216-844-1207 fax ---------------------------------------------------------------------- This E-mail and any of its attachments may contain Valley Children's Healthcare proprietary information, which is privileged, confidential, or subject to copyright belonging to Valley Children's. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout.