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Tim,

I made no change to the configuration, so I assume it will work the same 
way. Are you having a problem?

On 3/13/20 12:26 PM, Tim Raymond wrote:
> Brian,
>   Simplehelp used to be set up so that if one put in their name such 
> as "Tim CEMS" it would route the request to us here in CEMS. Does it 
> still work that way?
>
> Thanks.
>
> Tim
>
> On 3/11/20 8:27 PM, Brian Ó Donnell wrote:
>> The update has been completed. The new client should be available on 
>> the UVM software download page shortly. In the meantime you can 
>> download it from http://simplehelp.uvm.edu/ and 
>> http://simplehelp.uvm.edu/tech
>>
>> On 3/11/20 8:28 AM, Brian Ó Donnell wrote:
>>> We will be upgrading simplehelp.uvm.edu to the latest version 
>>> tonight at 8pm. It is only expected to be offline for a few minutes.
>>>
>
-- 
Brian O'Donnell
Senior Linux Systems Administrator, SAA
University of Vermont