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I am now getting the message "The local device name is already in use".

Jackie

On 3/17/2020 2:16 PM, Tim Raymond wrote:
> Jackie,
>   Try connecting to \\fs1.cems.uvm.edu  again now.
>
> Tim
>
> On 3/17/20 2:03 PM, Jackie Horton wrote:
>>
>> \\fs1.cems.uvm.edu
>>
>> Jackie
>>
>> On 3/17/2020 2:00 PM, Lynne Meeks wrote:
>>>
>>> Jackie,
>>>
>>> What files specifically?
>>>
>>> Lynne
>>>
>>> *From:* Technology Discussion at UVM <[log in to unmask]> *On 
>>> Behalf Of *Jackie Horton
>>> *Sent:* Tuesday, March 17, 2020 1:55 PM
>>> *To:* [log in to unmask]
>>> *Subject:* Re: VPN Issues?
>>>
>>> Thanks Lynne -
>>>
>>> I was able to log in through the VPN but unable to access files. 
>>> "The network path was not found"
>>>
>>> Jackie
>>>
>>> On 3/17/2020 1:28 PM, Lynne Meeks wrote:
>>>
>>>     Unfortunately we are having issues getting the SSO/SAML
>>>     authentication to function properly on this VPN.
>>>
>>>     While we continue to work on this I have changed the
>>>     authentication on sslvpn2.uvm.edu to the old way of logging in.
>>>
>>>     The proper responses for the fields are as follows:
>>>
>>>     NetID
>>>
>>>     MFA (push, sms, phone, 6 digit code etc.)
>>>
>>>     NetiD password
>>>
>>>     Sorry for the difficulties.
>>>
>>>     We will continue to try to resolve this issue.  Thank you for
>>>     your patience.
>>>
>>>     Lynne
>>>
>>>     *From:* Technology Discussion at UVM <[log in to unmask]>
>>>     <mailto:[log in to unmask]> *On Behalf Of *Lynne Meeks
>>>     *Sent:* Tuesday, March 17, 2020 12:22 PM
>>>     *To:* [log in to unmask] <mailto:[log in to unmask]>
>>>     *Subject:* Re: VPN Issues?
>>>
>>>     We are  working on it.
>>>
>>>     Lynne
>>>
>>>     *From:* Technology Discussion at UVM <[log in to unmask]
>>>     <mailto:[log in to unmask]>> *On Behalf Of *Jackie Horton
>>>     *Sent:* Tuesday, March 17, 2020 12:18 PM
>>>     *To:* [log in to unmask] <mailto:[log in to unmask]>
>>>     *Subject:* Re: VPN Issues?
>>>
>>>     I am now getting the correct login screen but it won't accept my
>>>     login.
>>>
>>>     Jackie
>>>
>>>     On 3/17/2020 12:17 PM, Travis Bartlett wrote:
>>>
>>>         Network services is investigating this now.
>>>
>>>         -Travis
>>>
>>>         *From: *Technology UVM <[log in to unmask]>
>>>         <mailto:[log in to unmask]> on behalf of Jackie Horton
>>>         <[log in to unmask]> <mailto:[log in to unmask]>
>>>         *Reply-To: *Technology UVM <[log in to unmask]>
>>>         <mailto:[log in to unmask]>
>>>         *Date: *Tuesday, March 17, 2020 at 12:06 PM
>>>         *To: *Technology UVM <[log in to unmask]>
>>>         <mailto:[log in to unmask]>
>>>         *Subject: *Re: VPN Issues?
>>>
>>>         When I attempt to use the new VPN service, I get the
>>>         following sign in screen
>>>
>>>         It doesn't match the instructions.
>>>
>>>         Jackie
>>>
>>>         On 3/17/2020 11:44 AM, Lynne Meeks wrote:
>>>
>>>             In order to meet the increased demand for VPN access for
>>>             remote workers we have provisioned an additional SSLVPN
>>>              service.
>>>
>>>             Most faculty/staff/students should use the new VPN
>>>             service, which is *sslvpn2.uvm.edu*.
>>>
>>>             -*If you are among those who have previously used
>>>             **sslvpn.uvm.edu** for special access you should
>>>             continue to use sslvpn.uvm.edu *
>>>
>>>             Everyone else will not have access on sslvpn.uvm.edu and
>>>             will receive the following message upon login:
>>>
>>>             Please note:  This NETID does not have VPN access on
>>>             sslvpn.uvm.edu at this time.
>>>
>>>             In the AnyConnect client please connect to:
>>>
>>>             https://sslvpn2.uvm.edu
>>>
>>>             in order to use The University of Vermont  VPN.
>>>
>>>             For more information please see:
>>>             https://www.uvm.edu/it/kb/article/sslvpn2/
>>>
>>>             *PLEASE NOTE: If this message is ignored and the client
>>>             clicks Accept then they will be connected but not be
>>>             able to connect to anything.*
>>>
>>>             *They should disconnect from sslvpn.uvm.edu and
>>>             reconnect to sslvpn2.uvm.edu*
>>>
>>>             Please contact the Helpline if you have any questions.
>>>
>>>             Lynne
>>>
>>>             Lynne Meeks
>>>
>>>             Network Engineer
>>>
>>>             Network Services
>>>
>>>             University of Vermont
>>>
>>>             *From:* Technology Discussion at UVM
>>>             <[log in to unmask]>
>>>             <mailto:[log in to unmask]> *On Behalf Of *Michael
>>>             T. Voity
>>>             *Sent:* Tuesday, March 17, 2020 10:28 AM
>>>             *To:* [log in to unmask]
>>>             <mailto:[log in to unmask]>
>>>             *Subject:* Re: VPN Issues?
>>>
>>>             We,  Network Services are aware of the issues and are
>>>             working on fixing it right away.
>>>
>>>             Please remember to report Network Issues to
>>>             [log in to unmask]
>>>             <mailto:[log in to unmask]> or 802-656-8888
>>>
>>>             -Mike
>>>
>>>             --
>>>
>>>             Michael T. Voity
>>>
>>>             /Network Engineer/
>>>
>>>             Telecommunications & Network Services
>>>
>>>             Enterprise Technology Services
>>>
>>>             The University of Vermont
>>>
>>>             (802)656-8112
>>>
>>>             *From:* Technology Discussion at UVM
>>>             <[log in to unmask]
>>>             <mailto:[log in to unmask]>> *On Behalf Of *Deb Smith
>>>             *Sent:* Tuesday, March 17, 2020 10:25 AM
>>>             *To:* [log in to unmask]
>>>             <mailto:[log in to unmask]>
>>>             *Subject:* Re: VPN Issues?
>>>
>>>             Almost all of us are working from home remotely and have
>>>             lost connectivity with VPN and then not getting on
>>>             afterwards and getting the same error message,
>>>             ‘Authentication error due to unexpected error’.
>>>
>>>             Is it due to the fact that there are too many users
>>>             trying to access it?
>>>
>>>             Deb
>>>
>>>             *From:* Technology Discussion at UVM
>>>             <[log in to unmask]
>>>             <mailto:[log in to unmask]>> *On Behalf Of *Scott
>>>             Turnbull
>>>             *Sent:* Tuesday, March 17, 2020 10:09 AM
>>>             *To:* [log in to unmask]
>>>             <mailto:[log in to unmask]>
>>>             *Subject:* Re: VPN Issues?
>>>
>>>             I don't know if somebody kicked something loose, but the
>>>             10th (15th?) attempt went through.
>>>
>>>             Scott Turnbull
>>>
>>>             UVM EPSCoR Software Engineer
>>>
>>>             ------------------------------------------------------------------------
>>>
>>>             *From:*Technology Discussion at UVM
>>>             <[log in to unmask]
>>>             <mailto:[log in to unmask]>> on behalf of Andrew
>>>             Hendrickson <[log in to unmask]
>>>             <mailto:[log in to unmask]>>
>>>             *Sent:* Tuesday, March 17, 2020 10:04:52 AM
>>>             *To:* [log in to unmask]
>>>             <mailto:[log in to unmask]>
>>>             *Subject:* Re: VPN Issues?
>>>
>>>             Hi, confirmed this behavior here in 589 Main street. I
>>>             don’t think it has to do with MFA portion as entering
>>>             the bypass code results in the same error.
>>>
>>>             Anyconnect version is 4.7.03052 on Windows 10 1909
>>>
>>>             Andrew Hendrickson
>>>
>>>             CAS IT Administrator
>>>
>>>             UVM, College of Arts & Sciences
>>>
>>>             802-656-7971
>>>
>>>             [log in to unmask] <mailto:[log in to unmask]>
>>>
>>>             To submit a request for service please use:
>>>
>>>             http://footprints.uvm.edu/ashelp.html
>>>
>>>             *From: *Technology at <[log in to unmask]
>>>             <mailto:[log in to unmask]>> on behalf of Peter
>>>             Brooks <[log in to unmask] <mailto:[log in to unmask]>>
>>>             *Reply-To: *Technology at <[log in to unmask]
>>>             <mailto:[log in to unmask]>>
>>>             *Date: *Tuesday, March 17, 2020 at 10:01 AM
>>>             *To: *Technology at <[log in to unmask]
>>>             <mailto:[log in to unmask]>>
>>>             *Subject: *Re: VPN Issues?
>>>
>>>             I’ve noticed that sometimes the timing of the push auth
>>>             method doesn’t seem to work correctly.
>>>
>>>             Maybe try getting a code from the DUO app and typing it
>>>             directly into the ‘Password’ box in the VPN auth dialog
>>>             just to rule out timing issues?
>>>
>>>             -Peter
>>>
>>>             *From:* Technology Discussion at UVM
>>>             <[log in to unmask]
>>>             <mailto:[log in to unmask]>> *On Behalf Of *Mickey
>>>             Mossey
>>>             *Sent:* Tuesday, March 17, 2020 09:55
>>>             *To:* [log in to unmask]
>>>             <mailto:[log in to unmask]>
>>>             *Subject:* VPN Issues?
>>>
>>>             Good morning… I hated writing that subject in the
>>>             current state of things, but –
>>>
>>>             I had trouble logging into VPN where after I accepted
>>>             the push it said “unexpected error” and wouldn’t log me
>>>             in. After a few tries and a restart, I got in. I wish I
>>>             screenshotted it, I might have the nomenclature wrong.
>>>
>>>             But… I just got a report from one of my users with the
>>>             exact same issue. Told them to restart, but that didn’t
>>>             seem to fix it. They’re continuing to try, told them
>>>             that the tech team might be a next step if they can’t
>>>             get in, but I’d start here.
>>>
>>>             Any thoughts?
>>>
>>>             Thanks,
>>>
>>>             *Mickey Mossey*
>>>
>>>             Director of Information Technology
>>>
>>>             Programming & System Administration
>>>
>>>             *University of Vermont Foundation*
>>>
>>>             Personal Line:   802-656-4133
>>>
>>>             IT Main Line:    802-656-8310
>>>
>>>             UVM Foundation Website: http://www.uvmfoundation.org
>>>             <http://www.uvmfoundation.org/>
>>>
>>>             UVM’s Alumni Website: http://alumni.uvm.edu
>>>             <http://alumni.uvm.edu/>
>>>
>
> -- 
> Tim Raymond
> CEMS-CF Manager
> 231B Votey Building
> The University of Vermont
> Burlington VT 05405
>