I am now getting the message "The local device name is already in use".
[log in to unmask]"> Jackie,
Try connecting to \\fs1.cems.uvm.edu again now.
On 3/17/20 2:03 PM, Jackie Horton wrote:
[log in to unmask]">
On 3/17/2020 2:00 PM, Lynne Meeks wrote:
[log in to unmask]">
What files specifically?
Thanks Lynne -
I was able to log in through the VPN but unable to access files. "The network path was not found"
On 3/17/2020 1:28 PM, Lynne Meeks wrote:
Unfortunately we are having issues getting the SSO/SAML authentication to function properly on this VPN.
While we continue to work on this I have changed the authentication on sslvpn2.uvm.edu to the old way of logging in.
The proper responses for the fields are as follows:
MFA (push, sms, phone, 6 digit code etc.)
Sorry for the difficulties.
We will continue to try to resolve this issue. Thank you for your patience.
We are working on it.
I am now getting the correct login screen but it won't accept my login.
On 3/17/2020 12:17 PM, Travis Bartlett wrote:
Network services is investigating this now.
When I attempt to use the new VPN service, I get the following sign in screen
[log in to unmask]" class="" width="382" height="263" border="0">
It doesn't match the instructions.
On 3/17/2020 11:44 AM, Lynne Meeks wrote:
In order to meet the increased demand for VPN access for remote workers we have provisioned an additional SSLVPN service.
Most faculty/staff/students should use the new VPN service, which is sslvpn2.uvm.edu.
- If you are among those who have previously used sslvpn.uvm.edu for special access you should continue to use sslvpn.uvm.edu
Everyone else will not have access on sslvpn.uvm.edu and will receive the following message upon login:
Please note: This NETID does not have VPN access on sslvpn.uvm.edu at this time.
In the AnyConnect client please connect to:
in order to use The University of Vermont VPN.
For more information please see: https://www.uvm.edu/it/kb/article/sslvpn2/
PLEASE NOTE: If this message is ignored and the client clicks Accept then they will be connected but not be able to connect to anything.
They should disconnect from sslvpn.uvm.edu and reconnect to sslvpn2.uvm.edu
Please contact the Helpline if you have any questions.
University of Vermont
We, Network Services are aware of the issues and are working on fixing it right away.
Please remember to report Network Issues to [log in to unmask] or 802-656-8888
Michael T. Voity
Telecommunications & Network Services
Enterprise Technology Services
The University of Vermont
Almost all of us are working from home remotely and have lost connectivity with VPN and then not getting on afterwards and getting the same error message, ‘Authentication error due to unexpected error’.
Is it due to the fact that there are too many users trying to access it?
I don't know if somebody kicked something loose, but the 10th (15th?) attempt went through.
UVM EPSCoR Software Engineer
Hi, confirmed this behavior here in 589 Main street. I don’t think it has to do with MFA portion as entering the bypass code results in the same error.
Anyconnect version is 4.7.03052 on Windows 10 1909
CAS IT Administrator
UVM, College of Arts & Sciences
To submit a request for service please use:
I’ve noticed that sometimes the timing of the push auth method doesn’t seem to work correctly.
Maybe try getting a code from the DUO app and typing it directly into the ‘Password’ box in the VPN auth dialog just to rule out timing issues?
Good morning… I hated writing that subject in the current state of things, but –
I had trouble logging into VPN where after I accepted the push it said “unexpected error” and wouldn’t log me in. After a few tries and a restart, I got in. I wish I screenshotted it, I might have the nomenclature wrong.
But… I just got a report from one of my users with the exact same issue. Told them to restart, but that didn’t seem to fix it. They’re continuing to try, told them that the tech team might be a next step if they can’t get in, but I’d start here.
Director of Information Technology
Programming & System Administration
University of Vermont Foundation
Personal Line: 802-656-4133
IT Main Line: 802-656-8310
UVM Foundation Website: http://www.uvmfoundation.org
UVM’s Alumni Website: http://alumni.uvm.edu
-- Tim Raymond CEMS-CF Manager 231B Votey Building The University of Vermont Burlington VT 05405