Live Events is something we are supporting for people who need it.
This is also an add-on license that we need to enable on a person by person basis. If you need to host Live Events, just open a ticket with the Help Line and they can get that routed appropriately. One 1 or 2 people from a unit would need a Live Events license – producers and presenters don’t need an enhanced license, just the person who actually creates/schedules the Live Event needs that license.
ETS has been helping units run some large Live Events for Admitted Student Visits and we have expertise we’re willing to share.
This is incredibly informative and should be helpful in my messaging to staff about Zoom. As a distributed IT staff member, I always appreciate seeing some of the thought process that goes into decisions made by ETS.
The one requested feature of Zoom that I didn’t see you address is hosting “Live Events” where an audience can join and view the meeting but not participate. While I know Teams has this feature, it seems as though it isn’t available to us. Is that something we don’t have a contract for? Is there a way to get access to this?
Data & Application Support Specialist
Division of Student Affairs | The University of Vermont
590 Main Street | Davis Center 204
Burlington, VT 05405
UVM is subject to the Vermont Public Records Act and communications to and from this email address, including attachments, are subject to disclosure unless exempted under the Act or otherwise applicable law.
People are doing their best in difficult circumstances to “go virtual,” and have been using the tools they have, the tools they know, the tools that are popular. This is understandable. And one very popular tool is Zoom.
Words from a retired colleague’s dad are ringing in my ears: “A man convinced against his will is of the same opinion still.”
Nevertheless, I think it’s worth sharing some reasons why Zoom generally should not be used for university business.
Microsoft Teams isn’t perfect; all software has bugs and limitations. But Teams does address most use cases at the university. And UVM has an enterprise agreement with Microsoft that describes rules for the handling of university data hosted in Microsoft’s services. This agreement includes stipulations that the data will be housed in Microsoft’s data centers in the North America region, for example, and we have legal recourse if the terms are violated.
I have also found that there are misconceptions about Teams’ capabilities that may lead people to seek an alternate solution.
Teams doesn’t support meeting with non-UVM people
It’s hard to invite people with Teams; Zoom is easy
There are lots of great features of Microsoft Teams, especially for meetings.
And outside of meetings, there’s shared editing of documents, KanBan style project management with Planner, more complex forms and surveys, and lots more
Microsoft is actively working on additional features that people are asking for, including Showing all participants on the screen. The Teams client is updated every two weeks.
All of this within a platform that is administered and supported centrally by ETS.
I hope that we IT folks are strongly encouraging our constituents to use Microsoft Teams over other platforms whenever possible. If you have clients with specific concerns or use cases, or even just questions about how to do something in Teams, please let us know.
I trust that everyone is working with the best intentions at heart. But there are very significant risks associated with using unsupported services, and specific concerns about using Zoom. Since we have a supported, viable alternative, please at least have the conversation with your Zoom-loving users.
I hope you all are safe and well,
Geoffrey Duke [He/Him]
802.656.1172 | Sr Systems Administrator | Enterprise Technology Services | University of Vermont