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Hi Pam,
Looking in the admin panel for Duo I can see a series of Duo calls to your phone today. All but one of them resulted in a successful second factor authentication. Which URL are you connecting to in AnyConnect?

´╗┐On 4/6/20, 10:30, "Technology Discussion at UVM on behalf of Pamala Smith" <[log in to unmask] on behalf of [log in to unmask]> wrote:

    Hello.  


    I am trying to log in to vpn but when the 'hit any number on my phone' it doesn't authenticate me but instead brings me back to an empty login prompt.  When I updated my machine last week it said that there was an error updating Cisco Any Connect.  I uninstalled
     it today and reinstalled but I am still not able to get in with the same response.  


    Does anyone have an idea of what this is about?


    Pam