Thanks everyone.  I had done the recovery yesterday but theres a software update today.  I'm going to check it out and I'll report back if its working

On Tue, Sep 29, 2020 at 9:50 AM Sylvia Gagne <[log in to unmask]> wrote:
There was an update pushed out over the weekend to fix meet/zoom issues for some Chromebook models. 


After reviewing the information you provided, we believe that you may have been affected by an issue that has already been resolved. Please review the details below to confirm that we've correctly identified your issue - Performance issues in video conferencing apps on some Chrome OS devices on version 85:

Status:
Fully Resolved

Description:
Performance/Audio issues on video conferencing application on Chrome OS version 85 on a subset of devices

How to diagnose:
While using video conferencing applications you might experience audio or performance issues on your chromebook on Chrome OS version 85, worse than previous versions of Chrome OS. Check if your device is in the list of impacted devices:

Acer Chromebook 315 (CB315-2H)
Acer Chromebook 311 (C721)
Acer Chromebook Spin 311 (R721T)
Dell Chromebook 11 (3180)
HP Chromebook 14 db0000-db0999
HP Chromebook 14A G5
HP Chromebook 11A G6 EE
HP Chromebook 11A G8 EE
Lenovo 100e 2nd Gen AMD
Lenovo 300e 2nd Gen AMD
Lenovo 14e Chromebook
Lenovo Chromebook S345-14
NEC Chromebook Y1 Gen2A

On Tue, Sep 29, 2020 at 9:47 AM Leslie, Ben <[log in to unmask]> wrote:
I had issues with the camera "app" needing to be updated/reinstalled back in March in order Meet to fully load.  I pushed out the "camera" extension/app to all chromebooks and that fixed the issue on our Acers.

On Tue, Sep 29, 2020 at 9:44 AM Leslie, Ben <[log in to unmask]> wrote:
Joe,

When did you do a full recovery?  I've been having issues with our HP 14 G5, I did a recovery on them Thursday, and just saw an OS update notification pop up on one of them this morning

On Tue, Sep 29, 2020 at 9:42 AM Joe Bertelloni <[log in to unmask]> wrote:
Hi folks 

I have a HP Chromebook 14a G5 that will not load meet.  Any attempt to join a meeting results in a Getting Ready screen with a spinning wheel.  I've powerwashed, I've done a full recovery.  Any other ideas as to what might work?

Thanks!

--
Joe Bertelloni
Library Media Specialist

Clarendon Elementary School
84 Grange Hall Road
N. Clarendon, VT 05759

Tinmouth Elementary School
573 Vermont 140
Tinmouth, VT 05773

OFFICE HOURS: Tues/Thurs 12-2pm. Wed 8pm-9pm visit Remote Learning Tech Help for more details

Human salvation lies in the hands of the creatively maladjusted. - Rev. Dr. Martin Luther King, Jr.

This email may contain protected information covered under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone.

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--
Ben Leslie
Coordinator of Technology
Battenkill Valley Supervisory Union / Arlington School District

Arlington High School 
P: 802-375-2589 ext. 165
Fisher Elementary School
P: 802-375-6409 ext. 261




--
Ben Leslie
Coordinator of Technology
Battenkill Valley Supervisory Union / Arlington School District

Arlington High School 
P: 802-375-2589 ext. 165
Fisher Elementary School
P: 802-375-6409 ext. 261


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--

Sylvia Gagne
IT Support
Missisquoi Valley Union Middle and High School
175 Thunderbird Drive
Swanton, VT 05488

Need tech support? 
Put in a ticket here: support.mvsdschools.org

Think before you print!

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--
Joe Bertelloni
Library Media Specialist

Clarendon Elementary School
84 Grange Hall Road
N. Clarendon, VT 05759

Tinmouth Elementary School
573 Vermont 140
Tinmouth, VT 05773

OFFICE HOURS: Tues/Thurs 12-2pm. Wed 8pm-9pm visit Remote Learning Tech Help for more details

Human salvation lies in the hands of the creatively maladjusted. - Rev. Dr. Martin Luther King, Jr.

This email may contain protected information covered under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone.

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Manage your Subscription to SCHOOL-IT