I am outreach coordinator for the National Network of Libraries of Medicine, New England Region. I present Grateful Med to health care professionals at conferences and workshops and always make one point very clear: Grateful Med is not a substitute for a librarian. Our mandate from the Federal government is that we do outreach to UNAFFILIATED health care professionals; i.e.; those professionals who do not have access to a medical library. The software is inexpensive because the Federal govenment wants to encourage those in private practice or small clinics to access the literature. I have presented Grateful Med to individuals who also have access to libraries and have stressed that their librarian is always their best source. It is our belief that one very affordable way to improve health care in this country is to have professionals who are aware of the most current developments in the literature. We also ask Grateful Med users to use the NN/LM as a resource with their search strategy. We are available at 1-800-338-7657 and will gladly assist anyone who calls us. Grateful Med allows a rural clinic in Maine or a community center in Woonsocket access to medical information when their budgets would never be able to justify the purchase of a CD-ROM player or a database subscription. Most offices have a computer and only need to purchase a modem. As an MLS, I feel I am providing the same service I did when working in a library -- helping patrons to access information.