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Re: HCAB: no quality control/slow response time.   Well put. The
"researchers" pretty much report verbatim whatever the answerers of the
phones tell them....it is up to the receiver of the info to decide if what
they get has any value...sometimes they tell me  the value is "not much."
 
 
>one of the problems i've had with  hcab, besides _incredibly slooooow
>response times, is... when they do a  telephone survey, you get  results
>from who ever was willing to talk to them or blow their own horn... there
>was no quality control that i could see that even attempted to determine
>if this data  represented best practice,  good practice, or just one
>really off the wall example....
>
>Marcia Horner                   [log in to unmask]
>Kootenai Medical Center         208.666.2483
>2003 Lincoln Way                208.666.2854 (fax)
>Coeur d'Alene, ID  83814
>
>