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I'm writing an article for my employer's medical newsletter about how to obtain
medical information. This newsletter gets seen by medical directors and
life/health insurance underwriters all over the world so I am a little nervous
about getting my facts straight. I have been told to presume I am talking to
laypeople since underwriters are most of the readership.
 
Question: How does a layperson--as opposed to a medical or other kind of
librarian--find document delivery services? I know about UMI InfoStore, etc.
but that's because I took an MLA CE and walked away with helpful handouts.
How does John Q. Public find out?
 
I already asked my friendly local public library and they were unable to come
up with an answer besides "They should ask their public library." I've checked
Literary Marketplace; no luck.
 
Any ideas?
 
Catherine Arnott Smith, M.A., M.I.L.S. and provisional AHIP
Medical Information Systems Management Specialist
Lincoln National Reinsurance Companies
P.O. Box 7808
Fort Wayne, IN 46801-7808
 
219-455-3137/fax 219-455-6650
 
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            Non numerentur auctoritates sed ponderentur.
[Do not count the number of authorities, but weigh their truth.]
                                   St. Thomas Aquinas
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