Thank you to Kathy Zeblisky from St. Joseph's Hospital and Medical Center in Phoenix, AZ. I have the article even before the JCAHO arrived. This is so exciting. Yes, this group is terrific. By the way, we have this title and our issue if missing. This sometimes happens with the most recent issue and then magically it returns a few days later. ////////////////////////////////////////////////////////////////////////////// Diane Stone Mercy Hospitals Library Fax 513-624-5445 Librarian 7500 State Road Voice 513-624-3254 [log in to unmask] Cincinnati, Ohio 45255 Car 513-638-4415 //////////////////////////////////////////////////////////////////////////////