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I also use NetTerm, but have had no problems similar to what you mention.
However, I have direct internet connection and don't have to dial it up.

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Thomas B. Craig, M.S.L.S.
Assistant to the Director of Library Services
Watson W. Wise Medical Research Library
University of Texas Health Center at Tyler
P.O. Box 2003
Tyler, TX 75710
903-877-2865
fax: 903-877-2221
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