Nanyc, thank you very much for your response. I am particulary
     interested in one article from June 97 which is about training &
     counsulting  and TOC from July 1997 issue. Could you please fax the
     info to (212) 436-7008?

     Thanks a lot.

     Lily Luo ([log in to unmask])

______________________________ Reply Separator _________________________________
Subject: Call Center Magazine FOR LILY LUO
Author:  Medical Libraries Discussion List
<[log in to unmask]> at Internet-usa
Date:    1/23/98 8:51 AM


You did not include any contact information in your post.  We have these issues
in-house.  While I can't give you the entire journal, please let me know what
you are looking for.

Nancy Speisser
[log in to unmask]
202 945 6786