One of the items that I have noticed, is they get permission from one person to send a book that they publish yearly and then they keep putting the same persons name on it every year. All books end up on my desk and this has been a nightmare. I called and told them to quit sending books...period..so far so good. Janet Puckett V: 580-249-3092 St. Mary's Mercy Hospital F: 580-249-3091 305 S. Fifth E-mail: [log in to unmask] Enid, OK 73701 >---------- >From: Kathy Tacke[SMTP:[log in to unmask]] >Sent: Tuesday, February 03, 1998 3:21PM >To: [log in to unmask] >Subject: Faulkner & Gray > >I remember some dialog regarding unsolicited mailings some time back >but do >not remember if was regarding Faulkner and Gray. > >My hospital has been inundated with F&G shipments. It is our policy >for any >orders to be placed with a PO# including free previews. They are being >shipped to deparments all over the hospital, then I get a phone call >from >the department head wondering why "I" ordered these books for them. I >called F&G today to see what the story is.... they claim a telemarketer >gets >prior permission before shipping books. I was asked to check for a >name on >the invoice. One of the reference names used is a secretary for the >Nursing >Department, who does answer the phone but would never risk authorizing >a >book order and others are last names of people who do not work here. >The >Director of Nursing is a STRICT manager and sends all of her requests >to me >as I am the purchasing agent for books etc...! The really good part is >that >all of the invoices are being sent to her (the DON) and F&G says they >have >authorization from various people throughout the hospital (much to >their >surprise). > >F&G said they would take us off of their telemarketer list, I have >notified >our receiving department to refuse any shipments from them without a >PO#. >Is anyone else having a similar problem. This is poor business >practice and >they seem to be "passing the buck" to their telemarketing dept. > >Kathy Tacke >Memorial Hospital of Sweetwater County >1200 College Dr. >Rock Springs, Wy 82901 >voice 307-362-3711 X433 >fax 307-362-8391 >e-mail [log in to unmask] >http://www.wwcc.cc.wy.us/community/mhsc/index.html >