The first meeting of the NEMRC user group was held on
May 6, 1999 at the Grand Isle Town Clerk's office.
Mitchell Grand Isle
Kelly Grand Isle
Denci started the meeting by stating she worked
in the medical field
for many years before becoming Town Clerk and that she belonged to a user
group which she found very helpful. It was the consensus of those present
that the NEMRC user group was a good idea and that by sharing ideas and
information with NEMRC and each other we could improve our offices.
The lack of written documentation or manual for NEMRC programs was a
complaint for most present. John stated that clerks get together and
create standardized reports for our programs so that NEMRC doesn't have to
customize so many of its reports for each municipality.
The group talked about some of the pluses of the NEMRC programs such as the
bar coding for tax and water/sewer billing, the cash receipts programs, the
automatic due to/due froms so those accounts are always reconciled. Many
of these saved staff time and made the processes easier to use and
Colleen talked about the ability to customize a report for the dog program
but not having it print out without putting in a foxpro expression.
Others stated they did not have the time nor the desire to learn the Fox-Pro
computer language. John stated that he has the ability to download
information from NEMRC's programs into excel, sort information the way he wants
it and print it. We all agreed that this was the route to go and
many wanted to learn the process.
There was discussion that Clerks have to become more proficient with Word,
Excel and Access so we could make better use of the information. Colleen
had looked into taking classes at Essex Educational Center but the cost was
prohibitive for many towns. There needs to be more discussion on this
Many Clerks present stated that the service and response time had
improved and that NEMRC had been helpful when setting up new systems in
Towns. Mary Zuber stated that Hinesburg will be switching over to the
NEMRC water/sewer billing system soon. Those present from Williston and
Milton who have used the system talked about the pros and cons of this billing
John stated he would call Ernie Saunders to talk about NEMRC setting
up a list serve for this user group. Another meeting of the user
group will be set up after the Chittenden-Grand Isle Clerk's meeting(
Wednesday,June 9, 1999 in Shelburne).