I disagree, if Rob feels that the comments were incorrect, and all of us read it, he has an equal opportunity. > -----Original Message----- > From: Kelly Estes [SMTP:[log in to unmask]] > Sent: Friday, September 17, 1999 5:32 PM > To: [log in to unmask] > Subject: Re: Arterial Doppler Systems > > In a message dated 09/17/1999 3:15:03 PM Eastern Daylight Time, > [log in to unmask] writes: > > << Servicing of the Nicolet Vascular VasoGuard, including parts and > supplies, is provided by the Nicolet Vascular factory in Golden, > Colorado. Doppler transducers, PPG sensors, etc. are shipped from Golden > CO within 24 hours of the order received. According to our records two > Doppler transducers for the VasoGuard were ordered by Western > Pennsylvania Hospital at two different dates in 1998. These were shipped > on the same days that the orders were received by us. As you are aware > Ms. Pirt, your unit was not purchased from Nicolet Vascular and attempts > to obtain a probe from a source other than Nicolet may have resulted in > your delay. Please feel free to contact me with your concerns. > Apologies to flownetters, but I felt that this accusation of delayed > service necessitated this response. > Robert Daigle > Nicolet Vascular > [log in to unmask] > >> > This is totally inappropriate.