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Eileen,
I recently received one from Cindy Burnham in NC.  If you would like me to fax you a copy of what she is presently using call me at (216)445-1622 and leave me you fax number.  I hd her permission to use it a recent lecture that I gave at the SVT about call issues.  I spoke to her personnally and it is working exceptional well for them (I,'m sure she will not mind if i share it with you).

Debbie Goines
Cleveland Clinic Foundation